The ‘What matters to you?’ day is now an international event aimed at encouraging and supporting more meaningful conversations between people who provide health and social care and the people, families and carers who receive health and social care.
Asking “What matters to you?” is about listening and hopefully understanding what matters to a patient within the larger context of their life. When patients are engaged with their health care decisions, it can greatly improve their outcomes.
Marking the day in south east London
The South East London (SEL) Personalised Care team have partnered with SEL Cancer Alliance to host a webinar for professionals and members of the public alike to hear from different people with lived experience about what matters most to them and to highlight some of the services we have in south east London.
David Palmer, CEO from Bexley Mind will be giving us a mental health perspective. There will also be talks from a range of services and people with lived experience including SLAM and the Disability Advice Service. From a cancer perspective we will be hearing from Stewart O’Callaghan, Founder and Director of Live Through This, a charity which supports and advocates for LGBTIQ+ people affected by cancer www.livethroughthis.co.uk, and Lindita Nerguti, GSTT Macmillan Cancer Support Worker about the care and support she provides for people with cancer. Please see attached flyer for more details and Eventbrite registration link.
To mark this day, we’ve also launched a new video that explains how we’re ensuring that local communities are fully aware of the local health and social services in their area.
What is personalised care?
Personalised care is one of the five major, practical changes to the NHS that will take place over the next five years, as set out the recently published Long Term Plan. Working closely with partners, the NHS will roll out personalised care to reach 2.5 million people by 2023/24 and then aim to double that again within a decade.
Personalised care means people have choice and control over the way their care is planned and delivered. It is based on ‘what matters’ to them and their individual strengths and needs.
This happens within a system that makes the most of the expertise, capacity and potential of people, families and communities in delivering better outcomes and experiences.
Personalised care represents a new relationship between people, professionals and the health and care system. It provides a positive shift in power and decision making that enables people to have a voice, to be heard and be connected to each other and their communities.
Watch the video below to learn more: