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COVID-19 clinical support

The current category is COVID-19 General

Proactive care for at-risk patients


General Practice is dealing with queries from patients who require support over and above the care and treatment they are receiving for their medical condition. Included in the slide deck above is information, provided by the Government and the NHS, to support staff to answer queries from patients in both the shielded and non-shielded groups who may require additional support during the COVID-19 outbreak.


Southwark-specific: Federations are contacting practices about searches and “COVID proactive care pathway” EMIS template.

Care planning

Caring for patients with LTCs during Covid

Highest risk are Diabetes and Cardiovascular patients, as well as elderly and deprived. Identify and proactively contact higher risk patients to optimise and coordinate their care.

Coordinate My Care (CMC) resources:

Collated to respond to the frequently asked questions, to assist local health and care systems to increase use of CMC. CMC is an accepted record of advance care plans and referenced in the Primary Care and Community Respiratory Resource pack for use during COVID-19 (issued on the 27th March (Appendix 1). 


Do not use clinical frailty scale on younger patients with stable long term disabilities such as Downs, or for patients with learning disability or autism.